Terms & Conditions
1. Introduction
Welcome to Fluid Creatives (“Agency,” “we,” “our,” “us”). By accessing or using our email marketing services, you agree to comply with and be bound by these Terms & Conditions. If you do not agree, please do not use our services.
2. Services
We provide email marketing strategy, implementation, and campaign management for e-commerce businesses. Our services include but are not limited to:
Email flow setup
Campaign execution
List segmentation and management
Performance reporting
3. Payments & Refunds
Payment is required upfront or as agreed upon in the contract.
All payments are non-refundable unless explicitly stated in a written agreement.
4. Client Responsibilities
Clients must provide necessary brand assets, access to email platforms, and timely feedback.
Clients are responsible for ensuring that email lists provided comply with applicable data privacy laws.
5. Intellectual Property
Any email designs, copy, or strategy created by us remain the property of Fluid Creatives unless otherwise agreed.
Clients retain ownership of their brand assets and customer lists.
6. Limitation of Liability
We do not guarantee specific results, including but not limited to sales, conversions, or engagement.
We are not responsible for any losses due to third-party email platforms, deliverability issues, or compliance violations.
7. Termination
Either party may terminate services with written notice.
Any unpaid balances must be settled before termination is finalized.
8. Governing Law
These terms shall be governed by and construed in accordance with the laws of [Your State/Country].
9. Changes to Terms
We reserve the right to modify these terms at any time. Continued use of our services after changes constitutes acceptance of the new terms.
Terms & Conditions
1. Introduction
Welcome to Fluid Creatives (“Agency,” “we,” “our,” “us”). By accessing or using our email marketing services, you agree to comply with and be bound by these Terms & Conditions. If you do not agree, please do not use our services.
2. Services
We provide email marketing strategy, implementation, and campaign management for e-commerce businesses. Our services include but are not limited to:
Email flow setup
Campaign execution
List segmentation and management
Performance reporting
3. Payments & Refunds
Payment is required upfront or as agreed upon in the contract.
All payments are non-refundable unless explicitly stated in a written agreement.
4. Client Responsibilities
Clients must provide necessary brand assets, access to email platforms, and timely feedback.
Clients are responsible for ensuring that email lists provided comply with applicable data privacy laws.
5. Intellectual Property
Any email designs, copy, or strategy created by us remain the property of Fluid Creatives unless otherwise agreed.
Clients retain ownership of their brand assets and customer lists.
6. Limitation of Liability
We do not guarantee specific results, including but not limited to sales, conversions, or engagement.
We are not responsible for any losses due to third-party email platforms, deliverability issues, or compliance violations.
7. Termination
Either party may terminate services with written notice.
Any unpaid balances must be settled before termination is finalized.
8. Governing Law
These terms shall be governed by and construed in accordance with the laws of [Your State/Country].
9. Changes to Terms
We reserve the right to modify these terms at any time. Continued use of our services after changes constitutes acceptance of the new terms.